What if I make a return on a purchase made through Installments with Shop Pay?
tulipstuff
Last Update 2 years ago
If your refund amount is less than the amount remaining on your Shop Pay Installments balance, then you can expect one or both of the following:
A smaller payment balance on the final payment
Less future payments on the remaining loan balance
If your refund amount is more than the amount remaining on your Shop Pay Installments balance, then you can expect to receive the difference as a refund to your original payment method within 3 to 10 business days.
If you are on a monthly payment plan, the interest amount you have already paid on your monthly plan is not refundable.
*Payment options are offered by Affirm and are subject to eligibility check and might not be available in all states. California residents: Affirm Loan Services, LLC is licensed by the Department of Business Oversight. Loans are made or arranged pursuant to California Financing Law license.